The pan-African financial institution United Bank for Africa (UBA), Plc, will change the face of digital banking services with its new mobile banking app, which is intended to provide first-class services for customers.
The new UBA mobile banking app has advantages and functions that give their customers better control and accessibility for the simple execution of transactions.
Kayode Ishola, UBA group leader for digital banking, who spoke to press representatives during an international virtual media parley on Monday about the new banking app, explained that he could not only decide where his cards should be operated and blocked, but Also, if you want to request new cards directly from the app to suit their specific needs, the app has been tailored to give customers what they want, how and how they want it.
After picking up on some of the app’s features and benefits, he said a lot has been invested in cutting-edge technology and attention to detail in the new UBA mobile app.
Ishola said: “The new UBA Mobile App is your personal finance manager with a distinctive user interface that will change the face of banking. With this app, we’re rethinking banking as our commitment has moved from being channel-based to being platform-based. The speed of the platform has been adjusted to the speed of light as we have significantly reduced the number of processes expected to execute your transactions.
“Interestingly, we have worked on creating behavioral information for our customers and bypassing them to meet the real needs of our customers using the omni-channel platform and running on our open digital platform which is very interactive and with lifestyle services Is provided. It’s sleek and trendy with a seamless user interface. “ Ishola explained.
UBA’s head, SME Banking, Sampson Aneke said that aside from the fact that the app was created with a trip that has a high level of intelligence – as it can be based on frequent transactions, including that can speak the respective country in which it is located.It is used because the new mobile app runs simultaneously in the 20 countries of the UBA and interacts in the different languages and cultures according to the specific requirements and regulations of the respective country.
“This comprehensive platform has a new user interface because it is sleek, modern and offers a seamless experience across multiple devices. can be used as a budgeting tool and loan application, and allows customers to view their expenses according to their different categories, e.g. For example, the amount spent on data within a certain period of time. “ Aneke added.
Regarding the security features of the app, Onyebuchi Akosa, UBA’s Group Chief Information Officer, said that the security of the app was top notch. The new platform, which will revolutionize the way banking services are offered, promises stronger personalized banking connections via a waterproof and highly effective security system.
“The new app was also built with the best-in-purchase security features and modeled accordingly to ensure that all features work properly for maximum transaction security. It is also important to note that the bank took into account the practically impaired and therefore used speech recognition as a channel for transactions that is suitable for both convenience and low vision customers. “ he said.
United Bank for Africa Plc is a leading pan-African financial institution providing banking services to more than 20 million customers in 1,000 branches and customer touchpoints in 20 African countries. With its presence in New York, London and Paris, UBA connects people and companies across Africa through private, commercial and corporate banking, innovative cross-border payments and transfers, trade finance and additional banking services.
United Bank for Africa Plc is a leading pan-African financial institution providing banking services to more than 21 million customers in over 1,000 branches and customer touchpoints in 20 African countries. With a presence in the United States, the United Kingdom and France, UBA connects people and businesses across Africa through retail. Commercial and corporate banking; innovative cross-border payments and transfers; Trade finance and additional banking services.